# **SHIPPING POLICY**
**Last Updated:** [2025/3/23]
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### **1. Shipping Regions**
We currently ship to the following countries/regions:
- [List countries, e.g., United States, Canada, EU member states, Australia, etc.]
- For international orders, customs duties, taxes, or import fees (if applicable) are the **customer’s responsibility**.
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### **2. Processing Time**
- Orders are processed within **1-3 business days** (excluding weekends/holidays).
- Delays may occur during peak seasons (e.g., holidays, promotions) or due to inventory verification.
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### **3. Shipping Options & Costs**
| **Service** | **Delivery Time** | **Cost** | **Tracking** |
|--------------------|-------------------------|------------------------|------------------------|
| Standard Shipping | 5-10 business days | Calculated at checkout | Yes |
| Express Shipping | 2-5 business days | [Specify fixed fee or %] | Yes |
| International | 7-21 business days* | [Specify rates] | Yes |
*International delivery times vary by destination and customs clearance.
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### **4. Order Tracking**
- A tracking number will be emailed once your order ships.
- Allow 24-48 hours for tracking information to activate.
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### **5. International Orders**
- **Customs Declarations:** All international shipments will be labeled generically (e.g., "Apparel" or "Accessories") to protect your privacy.
- **Import Restrictions:** Some countries may prohibit adult products. Research your local laws before ordering. We are not liable for confiscated items.
- **Delays:** Customs processing, weather, or carrier issues may extend delivery times.
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### **6. Shipping Address Accuracy**
- Double-check your shipping address at checkout. We are not responsible for orders lost due to incorrect addresses.
- To modify an address, contact us **within 2 hours** of placing your order.
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### **7. Lost or Damaged Packages**
- **Lost in Transit:** File a claim with the carrier using your tracking number. If unresolved, contact us within 30 days for assistance.
- **Damaged Items:** Refuse delivery and notify us immediately at [fengxincheng1024@gmail.com] with photo evidence.
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### **8. Undeliverable Packages**
- If a package is returned to us due to failed delivery (e.g., invalid address, unclaimed), we will:
- Refund the order total **minus shipping costs**, or
- Reship to a corrected address at the customer’s expense.
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### **9. Privacy Packaging**
All orders are discreetly packaged in plain, unmarked boxes or envelopes with no external branding or product descriptions.
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### **10. Policy Updates**
We reserve the right to update this policy. Changes take effect upon posting on the Site.
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**Contact Us**
For shipping inquiries, contact:
**Email:** [fengxincheng1024@gmail.com]
**Response Time:** 24-48 business hours
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**Notes for Customization:**
1. **Carrier Partnerships:** Specify if you use USPS, DHL, FedEx, etc., and link to their policies.
2. **Restricted Items:** Clarify if certain products (e.g., bondage gear) have shipping restrictions.
3. **Subscription Orders:** Add clauses for recurring shipments if applicable.
4. **Regional Laws:** Include GDPR-compliant data handling for EU shipments or state-specific rules (e.g., California).
5. **Sustainability:** Highlight eco-friendly packaging practices if prioritized.